What people are saying…

Over the past several years I have had the extreme privilege to work with the most amazing entrepreneurs.  They have confirmed my resolve to encourage those that do what they love and support their communities.

Below are listed some of the exquisite business owners I have worked with.  Where possible – I have included some of the reasons that they have hired me and their thoughts on my skills.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Dr. Susan Giurleo, PhD – Dr. Susan Giurleo

Susan hired me originally to help her manage her finances within her psychology practice.  Since that time, we built several websites for her passions as her business has grown.  I am honored to have been part of the launch for her joint practice with Dr. Allison Andrews: ChildDevelopmentPartners.com.

Heidi has  been my bookkeeper and VA for 4 years. She is professional, efficient and totally trustworthy.

As a small business entrepreneur with limited past business experience, I rely on Heidi to support my business “back end” managing the finances, administrative systems and WordPress website updates.

Heidi is a collaborative team member, open to direction as well as suggesting “best practices” based on her experience. She is open to problem solving new approaches to online business systems and has taken the time to learn new software I have integrated into my business.

She also has excellent customer service skills and I trust her implicitly to speak to my clients directly, whether to schedule appointments or manage payment and financial arrangements.  She is the “voice” of my business when I cannot speak to clients directly due to my busy schedule. My clients have nothing but good things to say about their experiences interacting with Heidi and she represents my company professionally and ethically.

I highly recommend Heidi as an assistant and bookkeeper for any small business, but she possesses the additional skills required for therapists, coaches and other professionals who require the utmost trust, ethics and understanding of the complexities involved in human-service based businesses.  Her customer service skills combined with her technical and bookkeeping skills make her highly unique and a valuable member of my business team.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Melanie Dawn Hogan, LMT – The Spa at Great Barrington

Melanie and I worked together for over two years during which time she was able to further her Massage practice and increase her following two-fold.  I was originally hired to answer her phones and help schedule appointments. I managed her websites, and implemented her online gift certificate and booking software.

Heidi Little has managed my spa and through her back end assistance we were highly successful for many years. I have recently sold the business and moved on to a new location and know without her behind the scenes in scheduling, web design, customer service and business management I would not be able to give clients the excellent service they deserve.

If considering working with Heidi, hesitate no more, your life will run as smooth as can be and you’ll find a great person to trust with all your ideas and interactions. All the best, Melanie Hogan

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Marilyn Boyle, MA MTS LMHC – Marilyn Boyle

Marilyn was referred to me via another client.  I have performed her billing and collections for several years now resulting in a large savings for her every month.  In addition, I maintain her bookkeeping records so that at tax time, I present her annual reports which she takes to her accountant.  We use Quickbooks online and TherapyAppointments.com for management of her busy practice and finances.

Heidi Little has done an outstanding job of organizing my business financials and helping manage my medical billing system. She is a wizard at book-keeping and is constantly looking out for my business. I trust her and highly recommend her.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Simone Baldwin

Simone is one of my clients in Australia that has the most exciting business combining raw foods and wine.  For her, I have prepared and delivered her newsletter monthly and helped manage her programs and shopping cart.

Heidi is invaluable to my business. I am only able to focus on what I do best because I have her on my team doing what she does best. She is extremely efficient, very thorough, a great communicator, quick to learn new skills and she genuinely cares about supporting my success. She is in for the long haul and I couldn’t do it without her. Thanks Heidi, you are the best.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Marina Banks

Marina is located in the UK and her business focuses on the benefits of RawFoods.  For Marina my responsibilities include sending her newsletter and help managing her programs and shopping cart.

Heidi has been my VA for a while now and since my business has evolved, so has our working relationship. At one time Heidi was efficiently creating pay buttons for my sales pages and organising my email subscription list. I’m delighted to say that she still handles that beautifully but now also creates eye catching ezines for me, handles my emails, sorts out my subscription lists and organises my diary service. Not being a technically minded person, I find Heidi takes all the stress away from me, leaving me free to create and dream up new programmes for Rock Star Raw. Hooray for Heidi!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Carol Hess – Carol Chesney Hess

Carol and I worked together to develop her website to promote her online writing business, and this website is filled with her fabulous words!

Everyone told me I was expecting too much from the VA’s I hired – that that’s why they weren’t working out.  I was beginning to believe them until I met Heidi.  The minute I talked to her I knew I had found The One!  She asked the right questions, she anticipated my needs, and she was proactive with suggestions to improve my business and my systems.  Heidi is über responsible, accurate, anticipatory, speedy (oh my heavens, is she speedy!), and a creative problem solver.  I’ve recommended her services to my best clients – that’s how good she is.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Rick Baehr – Appalachian Contractors, Inc.

Rick originally contracted me to build his website.  In addition, a new google page and advanced SEO was added this year resulting in enhanced business exposure on the search engines.  I also serve him and his office staff virtually with website updates, maintenance, and email configurations.

Heidi Little has been my web person for about 3 years now and has created a site that works well for us.  It allows us to showcase some of our best work and is easy for our office staff to keep updated and current.  In addition, this year she added a Google page that has landed us in the top results on the google search which has allowed us greater exposure to those looking for construction services in our area.  I highly recommend Heidi for her skills to help my office staff manage the site, arrange for marketing and know that we can rely on her to provide tech support when ever we need it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Sandra Martini – The Martini Way

Sandra and I have worked together for over 12 years during which time I served as part of her Team Sandy group providing online business management and marketing to multiple clients. Here are some words she shared about my skills:

Heidi is an amazing and integral part of my team — without her expertise, insight, and creative ideas, my business wouldn’t be where it is today.

I highly recommend Heidi as a key player in any business!